Delivery with tracking
How long does it take to receive an order?
Our average delivery times are 3 to 21 working days.
For some products, we deliver in less than 72 hours.
To avoid high storage and labor costs, we work directly with our producers and therefore have no intermediaries. This allows us to offer you really advantageous prices compared to what you could have in a physical store.
In any case, if you do not receive your item within 60 days, we will refund you in full and you can keep the object when you receive it.
Where do we deliver and what are the delivery costs?
We deliver everywhere in Europe and in the DOM-TOM.
Delivery costs in Metropolitan France are OFFERED for all orders from 50€ .
Where are you from ?
Our company is entirely French. We ship our packages directly from our producers located in Asia and Spain.
Who delivers my item?
Your items are delivered through your local post service.
What are the delivery times?
Items are delivered according to the terms of your local post office.
What if no one is home?
Don't worry, our items will be left in your PO Box if they are small enough. Otherwise, your package will be left at your post office where you can collect it.
I made a mistake in the delivery address, what should I do?
Don't worry, if your order hasn't shipped yet, contact us immediately and we'll be happy to update your information. Otherwise and in accordance with our General Conditions of Sale, once an order has been sent from our warehouse, no more changes can be made.
There are items missing from my order, where are they?
We work with several suppliers, when you place an order, each supplier takes care of a particular product. If you order 5 different items, you will therefore receive 5 different packages and these will arrive at different times (some will be faster, some will be slower). On the other hand, if you order 3 times the same product, then they will all be sent in 1 single package.